Indigenous Cultural Program Manager

Job Opportunity by NCCT

Job type: Full Time Contract


The Native Canadian Centre of Toronto (NCCT) is a non-profit, charitable organization located in the heart of downtown Toronto. The NCCT offers a wide range of Indigenous programs and services based on Indigenous cultural traditions and teachings.

Job Title: Indigenous Cultural Program Manager
Employment Term & Work Hours: Full-Time, 40hrs/Week, $60K to $70K per annum
Department: Indigenous Cultural Department
Direct Report: Executive Director
Position Summary: The Indigenous Cultural Program Manager will be responsible in providing guidance, integrity, professionalism and direction to the Native Canadian Centre of Toronto (NCCT) to ensure First Nations, Inuit and Métis values, as well as those of the NCCT community, are represented and respected in its programming. The incumbent will play a key role in fundraising for program initiatives; collaborating with local community agencies and educational institutions; oversees Language and Educational Programs; oversees and evaluates current programs; develops new programs; and performs other related duties.
The Indigenous Cultural Program Manager reports to and takes direction from the Executive Director. Objectives for this position are developed in conjunction with the Executive Director, who provides direction and operational guidance through strategic planning, approved budgets, work plans, policies and procedural directives.

Duties and Responsibilities:
To perform this job successfully you must provide managerial competency to execute each essential duty satisfactorily. Contributes to a welcoming, professional and dependable community atmosphere in both face-to-face and written communications. The requirements listed below are representative of the knowledge, skill and/or ability required.
 This position is responsible for ensuring program relations are maintained and established while liaising within the Indigenous and non-Indigenous community
 Must have the ability to use good judgement and effective communication which includes listening to others, responding appropriately, and providing leadership with a vision of how the NCCT will fulfill its mandates
 Is committed to providing and training cultural teachings through workshops and programs
 Is a role model that can lead and nurture staff and community members to gain broader cultural awareness and knowledge
 Can clearly delegate expectations and responsibilities to staff as appropriate
 Is required to complete staff evaluations  Plans and organizes priorities and resources
 Implements, monitors, evaluates and reports on programming in accordance with funding agreements, identified work plans and organizational strategic plans and priorities
 Responsible for securing funding and developing implementation and work plans, as well as working in a team environment to identify programming and sustainability gaps and develop solutions and strategies to mitigate these gaps
 Evaluates and receives feedback and determines the most appropriate design of projects and programs to meet community cultural development needs
 Where applicable, ensures community-level implementation of cross-generational projects and programs
 Participates in multi-stakeholder partnerships as an advisor and facilitator
 Fosters and maintains positive and respectful communications and relationships to advance cultural activities, pursuits and economies in the GTA
 Engages with and responds to community needs and special events such as opening ceremonies, welcoming groups to the NCCT, tours of the NCCT, point person for funeral services and so forth
 Performs administrative functions such as reporting, evaluating and monitoring budgets, programs, projects and initiatives
 Previous experience with building and administrating budgets is an asset
 Seeks, aggregates and utilizes program feedback from stakeholders to modify and improve programs to meet community needs or improve best practices that will preserve Indigenous culture and traditions and/or promotes educational elements in the Indigenous community  Has experience working in cross-cultural and educational settings and a demonstrated in-depth knowledge of Indigenous worldviews, pedagogy, cultural practices and protocols in both historical and modern contexts
 Plans and organizes Indigenous marketplaces developing relationships with suitable venders, collecting fees, dispersing information, organizing vender load in and out, marketing events to Indigenous and non-Indigenous communities, tracking participation and participating in post mortems for improvements and best practices, etc.
 Effectively utilizes NCCT website and social media to create an online community presence and provide information about programs and NCCT happenings to the Indigenous and non-Indigenous community
 Serves as an information hub for cultural programs responding to all inquiries in a timely manner
 Updates and maintains facilitator files on an ongoing basis ensuring all certifications and legal requirements are fulfilled (i.e. police background checks, funder reports and so forth)
 Aggregates and tracks program attendance for weekly reports to the Executive Director, Financial Controller, Human Resources Generalists and others as applicable
 Maintains currency in Indigenous issues, trends and topics to contribute to the strategic direction of the NCCT
 Performs other duties as assigned by the Executive Director

SKILLS:  Experience in leading facilitators as well as delegating tasks
 Experience in facilitating competency trainings, preparing and promoting community events or programs related to heritage or the arts, including lectures, classes, camps, concerts and performances.
 Proficient with Microsoft Word and social media platforms
 Outgoing, approachable, welcoming, professional, dependable and community oriented
 Experience in project and financial management, including planning, developing, implementing and evaluating community-based programming

QUALIFICATIONS:  Graduate degree in First Nations Studies, Cultural Resource Management, Indigenous Studies, education and/or demonstrated direct cultural experience working with Indigenous communities, institutes or organizations
 Knowledge of and experience in working with First Nations heritage, language, traditional and/or cultural resources
 Knowledge of First Nation Government (land claim & self-government agreements, Indian Act, etc.) and social and historical issues impacting Indigenous communities
 Knowledge of Federal, Territorial and other funding sources and a proven successful history of writing funding proposals and accessing resources
 Interdisciplinary knowledge and understanding of Indigenous people, culture, spirituality, history, contemporary issues and traditions
 Experience working with an Indigenous organization and/or with the Indigenous community
 Strong client-centric mindset
 Experience in leading and managing people
 Experience in writing fundraising and granting proposals an essential asset
 Experience in preparing presentations at an executive/funder level
 Must be able to work well under pressure, individually and as part of a team
 Must be dependable and professional in all elements of the position
 Must be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations
 Current CPIC Required

If interested please send Resume to: with Subject line: NCCT - INDIGENOUS CULTURAL PROGRAM MANAGER