Organization: Kids Help Phone
Title: First Nations Wellness Specialist
Position: Full-time Permanent
Reports to: Manager – Training and Education
Location: Remote (Ability to travel within the assigned geographic region, as well as occasionally to Toronto, Vancouver, Montreal and or across Canada)
Is this you?
Are you motivated by the opportunity to positively impact mental health for Indigenous young people across in Canada?
Kids Help Phone is on a transformational journey, one that will change the landscape of youth mental health in Canada. We cannot do it without a team who are willing to be game changers and help fuel that journey. We need team members that are passionate about making a real difference in young people’s lives. It will take courage. It will take resilience.
Does this sound like you? If so, then keep reading…
As the First Nations Wellness Specialist (FNWS), you will engage virtually with First Nations youth from across Canada through Brighter Days: An Indigenous Wellness Program. Through this new program, the FNWS will encourage help-seeking behaviors and help young people develop the skills, tools and resources to support their well-being on a range of topics including healthy relationships, human trafficking, substance use and more.
The First Nations Wellness Specialist (FNWS) will bring a First Nations lens and focus to Kids Help Phone’s programs and activities and support the goals of Finding Hope: Kids Help Phone’s Action Plan for supporting First Nations, Inuit and Métis young people. The FNWS will review and develop materials and content, often in partnership with Indigenous organizations. As needed, the FNWS arranges workshops and training opportunities to ensure all clinical staff have a solid foundation of clinical knowledge and skill. This position is part of the Training and Education team and will work in concert with this team as well as cross-departmentally at Kids Help Phone.
What You'll do
Training and Education:
• Arrange, develop and facilitate various types of clinical training e.g. online, individual and group trainings and clinical supports
• Oversee and assist in the development of clinical training materials for counsellors and crisis responders
• Review internal and external facing content through a lens attuned to the current realities of First Nations young people, often in partnership with Indigenous organizations.
Develop stakeholder facing documents and messaging that align with Kids Help Phone values and clinical framework
Support special projects and program development
• Engage with First Nations youth to build awareness and understanding of Kids Help Phone Services and provide youth with the skills tools and resources to support their wellbeing
• Build relationships with post-secondary Institutions to support the recruitment of First Nations counsellors, crisis responders and students
• Support learning opportunities and mentorship program for First Nations post-secondary social services students
Service and Counselling Quality:
• Provide Coaching to counsellors, texting supervisors and crisis responders to enhance supports for First Nations service users and ensure the unique realities of First Nations youth are understood
• Support the regular review of counselling competencies and counselling model by the QA team, including providing clinical expertise and practice examples
• Support the regular review of counselling standards to ensure that written standards reflect clinical best practice and cultural humility
• Ensure that all training materials consistently uphold and teach to the expected standards and reflect the unique realities of First Nations youth are understood.
• Work collaboratively with the Knowledge Mobilization team to develop training and coaching materials based on current evidence based research
• Provide information and support to other departments as required, to support fundraising, reports to funders, media events etc.
• Partnership work, including facilitating training for external organizations and partners
• Provide training leadership and expertise to non-service teams
• Collaboration with other teams and departments for training or other purposes (IT, Workforce, Texting)
• Assume other duties as assigned
• This position requires some flexibility to attend or facilitate occasional evening or weekend activities or trainings
What You'll Need
• Relevant graduate level education (related to clinical counselling, i.e. Social Work, Counselling Psychology, etc.)
• Member of a professional order an asset as is a Master’s degree.
• Counselling accreditations such as ASIST training preferred, SBT, Narrative therapy trainings, etc.
• Strong applied knowledge of academic writing standards (i.e. APA format)
• Experience offering counselling to children and youth individually or in groups with preference for those with experience in brief-solution focused therapy, trauma-informed counselling, client centered counselling, crisis intervention and narrative therapy
• Experience in and knowledge of e-counselling and support best practices
• Bilingual in French and English – both written and spoken is preferred
• Bilingual in English and a First Nations language is an asset
• Demonstrated excellence in academic writing
• Experience working in Knowledge Translation is an asset
You’ll already have the following:
• Group facilitation/presentation skills
• Excellent interpersonal and stakeholder management skills
• Strong verbal and written communication skills
• Ability to work in a fast pace environment
• Ability to problem-solve minor software and hardware issues
• Demonstrated ability to work in a multi-disciplinary team and independently
• Ability to work remotely
• Ability support a culture that fosters high standards of ethics
• Openness to new organizations structures, procedures and technology
Kids Help Phone is a Canadian and world leader, known for their expertise and continuous innovation as Canada’s only 24/7 professional counselling and information service for young people in both English and French. They have been pioneers in virtual care and e-health solutions for young people in Canada for almost 30 years.
Since 1989, they have offered kids, teens and young adults a critical lifeline of hope and support through their free, anonymous and confidential services, which research shows significantly improves youth mental health.
Young people reach out to Kids Help Phone’s professional counsellors and trained volunteers from every corner of the country via phone, Live Chat and texting, and benefit from their database of local youth-serving programs. Kids Help Phone’s website is a widely recognized model of youth-focused design; offering therapeutic tools, games, information, and counselling.
If you are inspired by helping to meet the quickly evolving needs of young people in Canada today and are ready to contribute to a dynamic organization dedicated to improving their mental health and well-being, please visit https://workforcenow.adp.com/jobs/apply/posting.html?client=KIDSHELP&lang=en_CA, open the posting and click the “Apply” button in the top right corner of the page. Please attach a single file with your resume and cover letter titled: lastname_firstname_FirstNationsWellnessSpecialist
This posting will remain open until Nov 19, 2020.
For more information about Kids Help Phone, please visit our website at; http://org.kidshelpphone.ca
Accredited member, Imagine Canada Standards Program. Scent free environment.
Kids Help Phone is an equal opportunity employer, values diversity of people and communities, and is committed to excellence and inclusion in our organization. We welcome applications from visible minority group members, women, Indigenous persons, and persons with disabilities, members of sexual minority groups, and others who respect and reflect the diversity of service users.
Kids Help Phone is committed to providing barrier-free environment and accommodation in accordance with the Accessibility of Ontarians with Disabilities Act (AODA). If contacted for an employment opportunity, please advise Human Resources person if your require accommodation at any stage of the recruitment process.
Contact Person: Nidhi Bajaj
Preferred Contact Method: By email