Business Analyst ED&C (Indigenous Collections Management)

Job Opportunity by City of Toronto

Job type: Full Time


Business Analyst ED&C (Indigenous Collections Management) with Economic Development and Culture Division within the Museum and Heritage Services Section.

It is a temporary (6 month) position working out of Metro Hall.

Major Responsibilities:

  • Identifies a range of feasible options for operations, policies, technology, information systems and management practices, assessing the implications and viability of each option and recommending changes to improve service delivery with a focus on Indigenous artifacts, artworks, and archeological material
  • Develops options for policies, procedures, business process reviews, management practices and recommends changes to support management functions and improve effectiveness of service delivery
  • Oversees one or more projects associated with business systems or processes
  • Interviews, documents and facilitates business process, systems and data requirements and holds review/re-engineering sessions with stakeholders
  • Develops and documents standard operating policies and procedures with key stakeholders
  • Leads and/or liaises with and participates in inter-divisional teams and staff working groups,
  • Committees and external groups
  • Prepares business cases, feasibility (including economic, organizational, operational, technical impact) studies, project charters/plans, business/functional/technical requirements, design documents, training strategies/plans, and user documentation
  • Prepares reports for the Manager and Director, making recommendations on changes in business methods and processes including appropriate staffing levels and resource allocation
  • Prepares visual presentations, briefing materials and other documentation as required
  • Provides presentation support and gives presentations as required

    Key Qualifications:

  • Post-secondary education in museum studies, conservation, collections management, or other discipline pertinent to the job function or a combination of education and experience.
  • Lived experience as an Indigenous person and/or experience working with Indigenous communities and/or organizations.
  • Knowledge of and experience working with Indigenous history, culture and/or indigenous collections management.
  • Experience in using a variety of software packages including MS Office and Access.
  • Ability to work multiple projects and with cross-functional teams.
  • Ability to work with project plan development and terms of reference design.
  • Analytical skills in assessing and reviewing museum and collection processes to identify options, best practices and opportunities to improve service delivery.
  • Strong facilitation and project management skills including the definition of project purpose and objectives, project activities, milestones and deliverables monitoring and tracking progress and communications with stakeholders.
  • Excellent written and oral communication skills, presentation and interpersonal skills to deal effectively with city staff, senior management and the public.
  • Familiarity with government legislation in the area of occupational health and safety

    See below for link to job posting


    The job posting closes August 12.