Administrative/ Program Support Worker

Job Opportunity by Native Child and Family Services of Toronto

Job type: Full Time


Native Child and Family Services of Toronto is hiring for the role of Administrative/Program Support Worker.

Job Details:
Contract Full-Time (13 Months with benefits)
Hours: 35 Hours/ Week
Rate: $21.98 – $31.54
Location: 30 College St

Position Summary
Under the direction of the Supervisor Family Supports, the Team Assistant and Program Support Worker will:

  • Provide secretarial and administrative support services to various unit staff within the agency.
  • Screen, assess urgency, and respond to general telephone inquiries; ensuring messages/records/information is disseminated appropriately.
  • Type from written or dictated information a variety of material such as memos, letters, clinical reports, schedules, appointment lists, legal documents, recordings and minutes.
  • Completes various forms as required with or without community members.
  • Provide program support for groups and drop-in.
  • Connect with external agency partners and assist with organizing case conferences.
  • Provide support with meal preparation for groups, meetings and events.
  • Coordinate with internal and external resources to support event planning, cultural ceremonies and special events.
  • Coordinate and schedule appointments, and events.
  • Assist with completing reports, financial reports and data tracking for funders
  • Maintain and update filing system including confidential data and records.
  • Maintain office supplies for team members. Photocopy material as required.
  • Provide Support for Supervised Access Program, supervising Access Visits, written documentation
  • Provide Support for the Aboriginal EarlyON
  • Performs all other duties as required.

    What we are looking for

  • Post-secondary education in the area of office management, business administration or a related field.
  • 1-3 years related work experience.
  • Alternatively, an equivalent combination of education and experience will be considered.
  • Pass a Vulnerable Sector Police Reference Check.
  • Interest in working with families and children and the Aboriginal Community.
  • Knowledge of general office and secretarial practices, event planning.
  • Knowledge of community resources.
  • Knowledge of safe food handling.
  • Knowledge of computer software used by the Agency.
  • Understanding of the unique dynamics that exist within the First Nation, Inuit and Metis Cultures.
  • Computer skills to operate word processing equipment and utilize database software to enter information and generate spreadsheets.
  • Organizational skills to address priorities and meet deadlines.
  • Communication skills and telephone manner to respond to inquiries.
  • Demonstrated understanding, and commitment to, integrating the Native Child and Family Services of Toronto Mission and values in to practice, service and relationships.
  • Demonstrated understanding of workplace Health and Safety practices and understanding of an employee’s responsibility under current legislation.
  • Ability to work effectively with all levels of staff, to maintain effective communication and working relationships, demonstrating strong interpersonal skills, tact, sensitivity and build strong internal relationships.